Terms and Conditions — done555 Platform Rules for Pakistani Players

Age requirement. done555 is strictly an 18+ platform. Any person under the age of 18 is prohibited from registering, depositing, or betting. done555 performs age verification checks during registration and reserves the right to request additional identity documents at any stage. Accounts found to belong to underage users will be closed immediately and any balance forfeited.

One account per person. Each player may hold only one active done555 account. Duplicate accounts — whether registered under the same name, the same device, the same IP address, or the same payment method — will be merged or closed at done555's discretion. Bonuses claimed through duplicate accounts will be cancelled and any winnings from such bonuses will be void.

Accurate information. When registering with done555, you must provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, and a valid contact number or email address. Providing false information during registration is a breach of these Terms and Conditions and may result in immediate account suspension and forfeiture of funds.

Account security. You are responsible for maintaining the confidentiality of your done555 login credentials. do not share your password with anyone. done555 will never ask for your password via support channels. Any activity conducted through your account while logged in is your responsibility unless you have promptly notified done555 of unauthorised access.

Verification (KYC). done555 may request identity verification documents — including a copy of your CNIC, a bank statement, or a utility bill — before processing withdrawals or activating certain account features. This is a standard anti-money-laundering requirement that all regulated platforms are obligated to follow. Refusing to complete verification will result in suspension of withdrawal capability until the process is completed satisfactorily.

Supported payment methods. done555 accepts deposits and processes withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer, and Visa/Mastercard debit and credit cards. All transactions are conducted in Pakistani Rupees (PKR). done555 does not accept deposits in any foreign currency; any currency conversion required is the responsibility of the depositing party.

Deposit processing. Deposits via Easypaisa and JazzCash are credited to your done555 account immediately after confirmation. Bank IBFT transfers may take up to two banking hours to reflect. Visa/Mastercard deposits are typically instant but may be subject to delays outside done555's control. done555 does not charge fees on deposits, though your bank or wallet provider may apply their own transaction charges.

Minimum and maximum deposits. The minimum single deposit at done555 is Rs 100. There is no fixed maximum deposit limit for verified accounts, though done555 reserves the right to apply account-level limits during promotional periods or at its compliance team's discretion.

Withdrawal processing. done555 processes withdrawal requests to Easypaisa and JazzCash within an average of 15 minutes. Bank IBFT withdrawals are typically processed within one to two banking hours. done555 does not charge any platform-side fee on withdrawals. Withdrawals will only be processed to payment methods that have been previously used for deposit into the same account, as a fraud-prevention measure.

Minimum withdrawal. The minimum withdrawal amount from a done555 account is Rs 200. Balances below this threshold must be increased through further play before a withdrawal can be requested.

Withdrawal to third parties. done555 will not process withdrawals to any payment account not registered in the name of the done555 account holder. Any attempt to request withdrawal to a third-party account will be declined and may trigger an account security review.

Eligibility. All bonuses offered by done555 are subject to individual promotion terms, including minimum deposit requirements, wagering requirements, game restrictions, and expiry timelines. These are published alongside each promotion. Players are responsible for reading and understanding the specific conditions attached to any bonus before claiming it.

Welcome bonus. The done555 welcome bonus is available to first-time depositing players only. One welcome bonus per household, per device, and per payment method applies. Accounts identified as receiving the welcome bonus through duplicate registrations or otherwise in bad faith will have the bonus and any associated winnings cancelled.

Wagering requirements. Bonus funds at done555 are subject to a wagering requirement before they can be withdrawn. The specific multiplier applicable to each bonus is stated in its individual terms. For example, a bonus with a 10x wagering requirement means you must place bets totalling ten times the bonus amount before the bonus balance becomes withdrawable. Bets placed on certain game categories — which will be specified per promotion — may contribute at a reduced rate or not at all towards wagering.

Bonus expiry. done555 bonuses that are not used or wagered within the specified time period (typically 30 days from claim unless otherwise stated) will be automatically removed from your account. Expired bonuses cannot be reactivated.

Abuse. done555 monitors accounts for patterns of bonus abuse, including but not limited to: low-margin betting designed to meet wagering requirements with minimal risk, coordinated abuse across multiple accounts, and claiming bonuses through VPN or location-spoofing tools. Where abuse is identified, done555 reserves the right to cancel the bonus, void any winnings generated from it, and suspend the account pending investigation.

Bet acceptance. A bet placed on done555 is not confirmed until you receive an explicit confirmation message and the bet appears in your account's Bet History. In rare cases of system error or odds feed failure, done555 reserves the right to void a bet even after initial confirmation, in which case the full stake will be returned to your account.

Errors in odds. done555 makes every effort to publish accurate odds on all markets. Where an obvious error in odds has occurred — for example a market being priced at a fraction of its correct value due to a technical or human error — done555 reserves the right to void any bets placed on the affected market. This applies even after the event has concluded. Players who knowingly exploit obvious pricing errors may have their accounts reviewed.

Match settlement. Sports and cricket bets are settled based on the official result as declared by the relevant governing body (e.g., PCB for domestic cricket, ICC for international events). done555 will not settle bets based on unofficial broadcasts, social media reports, or scorecards from third-party sources alone. Settlement will occur after official confirmation, which may take up to 24 hours in the case of abandoned or disrupted fixtures.

Abandoned and reduced events. If a cricket match is abandoned without a result, bets will be settled according to the specific market rules in force at done555 at the time of bet placement. For T20 and ODI matches, standard Duckworth-Lewis-Stern rules apply for reduced-overs results. Outright tournament bets on events that are cancelled entirely will be refunded in full.

Live betting. In-play bets on done555 are accepted subject to live odds which update continuously. done555 reserves the right to suspend in-play betting markets at any time, including immediately following a significant event such as a wicket, boundary, or injury. Bets placed after a match-changing event but before the odds have been updated may be voided at done555's discretion if it can be demonstrated that the event was known to the bettor at the time of placement.

Maximum payout. done555 applies a maximum single-bet payout of Rs 50,00,000 (fifty lakh rupees) per bet or per event, regardless of the combined odds. Winnings exceeding this limit will be capped at the maximum payout amount. Players should be aware of this limit when placing high-stake accumulator bets.

done555 takes its responsible gaming obligations seriously. We offer a range of tools to help players manage their gambling activity, and we expect all players to use them proactively if they feel their play is becoming problematic. These tools are accessible from within your account settings and include:

• Deposit limits — set a maximum daily, weekly, or monthly deposit ceiling on your done555 account.
• Loss limits — restrict how much you can lose across a specified period.
• Session time reminders — receive a notification after a set period of continuous play.
• Cooling-off periods — temporarily restrict access to your account for 24 hours, 7 days, or 30 days.
• Self-exclusion — permanently close your done555 account and prevent re-registration for a minimum of six months.

When a player requests a reduction in deposit or loss limits, the change takes effect immediately. Requests to increase limits are subject to a 48-hour review period as a safeguard. Self-exclusion requests are processed within one hour of confirmation by done555 support.

done555 will not contact self-excluded players with marketing material for the duration of their exclusion. Bonuses will not be offered to players who are in an active cooling-off period.

Your obligations. You are responsible for keeping your done555 login credentials secure. Use a strong, unique password and do not reuse credentials from other websites. done555 strongly recommends enabling two-factor authentication (2FA) on your account where available.

Suspicious activity. done555 employs automated and manual fraud-detection systems that monitor accounts for unusual patterns including, but not limited to: multiple accounts sharing an IP address, abnormal betting patterns suggestive of match-fixing information, use of VPN or proxy services to circumvent geographic restrictions, and chargeback activity on payment methods used for deposits.

Account freezes. Where done555's security systems flag an account for review, we may temporarily freeze the account while investigation is conducted. During this period, bets cannot be placed and withdrawals cannot be processed. done555 will endeavour to complete security reviews within five business days and will communicate outcomes to the account holder via the registered contact information.

Match-fixing and integrity. Any player found to have placed bets using information derived from match-fixing or corruption will have their account permanently closed and all winnings forfeited. done555 cooperates fully with sporting integrity bodies and relevant regulatory authorities. Reports of suspected match-fixing related to bets placed on done555 will be referred to the appropriate authorities.

Raising a complaint. If you believe done555 has made an error in settling a bet, processing a transaction, or applying a bonus, contact our support team within 30 days of the relevant event. Complaints raised after this period may not be investigated. When raising a dispute, provide your account ID, the date and time of the issue, and a clear description of what you believe went wrong.

Resolution process. done555 will acknowledge disputes within 24 hours and aim to resolve them within five business days. Complex cases involving bet settlement disputes may take longer if we need to request match data or odds feed records from third-party providers. All dispute decisions will be communicated to the player via their registered contact method.

Technical errors. In the event of a confirmed technical error on done555's platform that has resulted in an incorrect odds display, premature settlement, or system-generated confirmation of a bet that was not validly placed, done555 reserves the right to void the affected bet and return the stake. This applies regardless of whether the error appeared to benefit the player or done555.

Final decisions. done555's dispute resolution team's decision on any complaint is final. Players who are unsatisfied with a done555 decision may refer their complaint to the relevant regulatory authority under whose licence done555 operates.

done555 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where material changes are made, done555 will provide advance notice to registered players via the email address or phone number on their account at least seven days before the changes take effect.

Continued use of done555 after the effective date of any updated Terms and Conditions constitutes acceptance of the new terms. If you do not agree with updated terms, you must stop using done555 and may request account closure before the changes come into force.

Minor changes — such as corrections to spelling or formatting, or clarifications that do not alter the substantive meaning of any clause — may be made without prior notice. The current version date and version number are displayed at the top of this page and will be updated each time material changes are published.

done555 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, done555 does not accept liability for any loss or damage arising from: interruptions to service caused by technical failures, third-party outages, or scheduled maintenance; delays in payment processing caused by external payment providers; changes to sporting events or results outside done555's control; or losses arising from a player's failure to follow these Terms and Conditions.

In all cases where done555 is found liable for a loss, its maximum liability to any player in respect of a single event or series of related events is limited to the original stake amount placed on the relevant bet. done555 is not liable for indirect, consequential, or speculative losses of any kind including loss of anticipated profits.

Nothing in these terms excludes liability that cannot be lawfully excluded, including liability for fraud or for death or personal injury caused by done555's own negligence.

These Terms and Conditions and any dispute arising from them are governed by the laws of the jurisdiction in which done555 is licensed to operate. By using done555, you agree to submit to the jurisdiction of the courts of that territory for the resolution of any dispute that cannot be resolved through done555's internal dispute resolution process.

The fact that done555 is accessible from Pakistan does not subject it to Pakistani domestic gaming legislation beyond the obligations already imposed under its operating licence. Players are responsible for ensuring that their use of done555 complies with any local laws applicable to them in their place of residence.

If any clause in these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction, that clause will be severed from the rest of the terms, and the remaining clauses will continue to apply in full.